📢 Please check that your Keplr wallet version is the latest release. That has solved most of our users' concerns.
To update to the latest version:
💻 If you're using Windows 10:
https://www.ledger.com/your-ledger-device-and-the-upcoming-windows-10-update
💻 If you're using Apple iOS:
Click on the [Using Ledger on Windows?] tickbox within the Keplr Ledger popup.
To make the update effective, you can also try:
- Uninstalling Keplr
- Clearing the Cache
- Re-Installing Keplr
- Checking carefully to have all the permissions enabled
Still not working? Using Brave?
If possible, connect to a VPN. Brave isn't officially supported so it's highly recommended to use Chrome.
If you are still experiencing a disruption with Ledger while using Keplr, please report this using the process illustrated in [Reporting an Issue].
Next: Reporting a Network Issue
#ledger issues #troubleshooting ledger #ledger update
