⚒️ Troubleshooting Ledger Disruptions

Follow these steps to troubleshoot Ledger disruptions.
Written by Keplr Agent
Updated 8 months ago
📢 Please check that your Keplr wallet version is the latest release. That has solved most of our users' concerns. 

To update to the latest version: 

💻 If you're using Windows 10:

https://www.ledger.com/your-ledger-device-and-the-upcoming-windows-10-update

💻 If you're using Apple iOS:

Click on the [Using Ledger on Windows?] tickbox within the Keplr Ledger popup. 

To make the update effective, you can also try:

  • Uninstalling Keplr
  • Clearing the Cache
  • Re-Installing Keplr
  • Checking carefully to have all the permissions enabled
Still not working? Using Brave?
If possible, connect to a VPN. Brave isn't officially supported so it's highly recommended to use Chrome.

If you are still experiencing a disruption with Ledger while using Keplr, please report this using the process illustrated in [Reporting an Issue].

Next: Reporting a Network Issue


#ledger issues #troubleshooting ledger #ledger update

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